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Where is my parcel?

Enter the tracking code from your shipping confirmation email to follow your order in real time with the carrier.

Track your shipment

Results open in a new tab on 17TRACK, the universal tracking service that covers all our carriers.

Can’t find your code? Contact us and we help you within 24h.

Your order journey3–5 business days
  • 1
    Order confirmedWe received your order and are preparing it.
  • 2
    Packed & dispatchedYour parcel has left our warehouse.
  • 3
    In transitThe carrier is moving your parcel to your country.
  • 4
    Out for deliveryThe courier will deliver today. Keep the exact amount ready for cash on delivery.
  • 5
    DeliveredYour parcel has arrived. Enjoy your purchase.

Check your email

Your tracking code is in the shipping confirmation email we sent after dispatch.

Allow 24 hours

Tracking information can take up to 24 hours to activate after your parcel leaves us.

Need help?

Write to support@smartoffershop.com with your order number. We reply within 24–48h.

Dispatch in 1–2 daysTracked to your door
Cash on deliveryPay when it arrives
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