We deliver across Europe
Fast, tracked shipping to 30+ countries, with flexible payment and full transparency on costs.
Where we ship
SmartOfferShop delivers across the European continent: all 27 EU Member States, the United Kingdom, Switzerland, Norway, Iceland and more. If you don’t see your country at checkout, contact us and we check availability for you.
How it works
- Order placed. You receive an instant confirmation email with your order details.
- Packed and dispatched. Within 1–2 business days. Your tracking code is sent by email.
- Delivered to you. The carrier delivers to your door. Delivery times vary by destination.
Delivery times and costs
| Zone | Countries | Dispatch | Shipping from |
|---|---|---|---|
| Central Europe | DE, AT, NL, BE, LU, FR | 1–2 business days | €4.99 Free over €49 |
| Southern Europe | IT, ES, PT, GR, HR, SI | 1–2 business days | €5.99 Free over €49 |
| Northern Europe | DK, SE, FI, NO, IE | 1–2 business days | €6.99 Free over €49 |
| Eastern Europe | PL, CZ, SK, HU, RO, BG | 1–2 business days | €5.99 Free over €49 |
| United Kingdom | GB | 1–2 business days | €7.99 |
| Switzerland | CH, LI | 1–2 business days | €8.99 |
| Rest of Europe | Balkans and others | 1–2 business days | €9.99 |
Cash on delivery
Cash on delivery is available in all supported European countries. You pay the full amount, products plus shipping, directly to the courier when the parcel is delivered. Please have the exact amount ready.
Customs and import duties
All EU deliveries include VAT at checkout, so there is nothing extra to pay at the door. For non-EU destinations (UK, Switzerland, Norway) your local customs authority may apply import duties. These are the recipient’s responsibility and we cannot calculate or prepay them.
Damaged or lost shipments
If your parcel arrives damaged, write it on the delivery receipt before signing and contact us within 48 hours with photos. If tracking says delivered but you have received nothing, write to us immediately.
- All shipping issues are investigated within 24–48 hours
- Replacements or refunds are issued when damage or loss is confirmed
- We deal with the carrier directly on your behalf
Our support team works Monday to Friday and replies within 24 hours. Contact support or track your order.